I spent eight years running office operations for an electrical contractor in Texas. Residential service and light commercial work, 8 to 15 techs depending on the season. I started answering phones and booking service calls. Within a year I was dispatching. Within three I was managing the office: scheduling, invoicing, callbacks, inventory, QuickBooks reconciliation, and every software sales pitch that came through the door.
I helped evaluate and roll out field-service software twice. The first time went badly — we bought a platform that looked incredible in the demo and took six months to half-implement before we quietly went back to spreadsheets. The second time went better because I knew what questions to ask and what the sales rep would leave out. That experience — living inside the gap between what software promises and what it actually does in a real shop — is why this site exists.
I’m not a software analyst. I’m not a tech reviewer. I’m the person who had to make these tools work on Monday morning when the trucks were rolling and the phones were ringing.
Why I started this
Every contractor I talked to was asking the same questions before buying software, and nobody was giving them answers from the operations side. The vendor pages are marketing. The review sites are generic. Nobody was writing for the person who actually has to set this up and keep it running.
Most electrical contractors do not have a software problem first. They have an operations-discipline problem — and the wrong software makes it more expensive. That’s the belief that drives everything on this site. We favor fit over flash. We respect small-shop constraints. We question enterprise upsells.
How we evaluate software
I test software against real electrical contracting workflows: morning dispatch, job scheduling, change order handling, price-book management, invoice timing, QuickBooks sync behavior, and the support experience when something breaks mid-day.
Where I haven’t personally used a product, I say so. I interview contractors who have, review documented pricing and feature sets from official sources, and test key workflows through trials and demos. Every recommendation comes with a “The Catch” section — what’s missing, what costs extra, what the vendor won’t surface in a demo.
No software company pays to be featured or reviewed. Affiliate relationships — where they exist — do not change editorial positions. If a product earns a referral commission and it’s also the right recommendation for your shop, I’ll recommend it. If it earns a commission and it’s not the right fit, I’ll say so.
Affiliate disclosure
Some links on this site are referral links. If you click through and make a purchase or request a demo, I may receive a commission. This does not affect which products I recommend or how I describe them. I disclose affiliate relationships on pages where they’re relevant.
Editorial scope
ElectricianStack covers software, tools, product specs, pricing, and business systems for electrical contractors. We do not publish wiring guidance, installation instructions, electrical code advice, load calculations, safety procedures, or any technical content that could affect how someone performs electrical work.
Simple rule: if it involves how to wire, install, or perform electrical work, it’s not here.
Read the full Editorial Standards page for more on how we make content decisions.
Contact
Pricing errors, outdated information, or questions about the site: use the contact page.
— Rachel Dunn, ElectricianStack
Start here
If you’re evaluating software for your shop, these are the most useful starting points:
- Jobber vs Housecall Pro — the two tools most shops compare first
- Best software for 1–3 techs
- Best software for 6–15 techs
- What ServiceTitan actually costs